Corona measures

Please find below the applicable measures from Saturday, 15 January 2022. If you have any questions or if there are any uncertainties, please contact our reception desk at +31(0)20 800 1100

Safe and comfortable

At Van der Valk, the health, safety and well-being of our guests and employees has the highest priority. In order to guarantee your health and safety, we would like to ask you to observe the following policy during your visit to our hotel:

  • Follow indicated hygiene measures
  • Wear a mouth mask in the lobby, lift and common areas
  • Make sure you have your corona access card, you may be asked for it
  • Payment can only be made by debit or credit card.

Restaurants

Buffet 't IJ
Opening hours: Mon-Fri 06:30-10:30 hrs, Sat-Sun 07:00-10:30 o'clock
You can use the breakfast buffet on presentation of a corona access card (QR code app). You do not have a corona access card? Then it is possible to use room service for breakfast at €10 p.p.

Restaurant Amstelle
Opening Hours: opens daily from 08:00-22:00 o'clock
Restaurant Amstelle is open by reservation. Access is on presentation of a valid corona ticket. Make your reservation here

Moqum Bar
Closed

Room service/pick up
Opening hours: Sunday till Thursday 12:00-21:00 o'clock, Friday and Saturday 12:00-22:00 o'clock
View te menu and place your order here via whatsapp or at the reception. For room service we charge €10 per order, pick-up is free and your food can be picked up at the entrance of Restaurant Amstelle.

Fitness & Wellness

Gym Adam
Opening hours: open daily from 06:00-00:00 o'clock. 
Gym Adam is open on reservation. You can reserve your time slot at the reception, the time slots have a duration of 1 hour.

Wellness De Tropen
Opening hours: open daily from 07:00-23:00 o'clock. 
The wellness area is open on reservation. You can book your time slot in advance here. Time slots have a duration of 1 hour and are subject to availability.

Meetings

For meetings or events we ask for a valid QR code via the CoronaCheck app. Please contact meetingevents@amsterdam.valk.com or call +31(0)20 800 11 03 for additional questions or to organise a meeting.


 Frequently asked questions

Can Van der Valk be open as a hotel and restaurant?
Yes, according to government guidelines it is allowed to be open as a hotel. Food and beverage is closed for everyone. 

Is visiting a Van der Valk hotel safe?
Van der Valk takes your health and that of the employees very seriously. We have tightened measures within the hotel so that this can be guaranteed. All Van der Valk hotels are furnished according to the guidelines of the government. As a hotel, we do everything we can to keep risks to a minimum.

Is it possible to order room service?
Yes, for a subcharge of €10. 

Can I cancel or change my booking?
With a refundable rate you can cancel or change your trip for free up to 24 hours before your stay. In principle, you cannot cancel the trip in case of a non-refundable booking. For questions about this, please contact the hotel via reserveringen@amsterdam.valk.com or call +31 (0) 20 800 11 00.

Can I change my booking on the day of arrival if I have a cold or cough?
We ask you to contact the hotel via reserveringen@amsterdam.valk.com or +31 (0) 20 800 11 00.