Corona measures

Please find below the applicable measures from Friday 25th of February 2022. If you have any questions or if there are any uncertainties, please contact our reception desk at +31(0)20 800 1100

Safe and comfortable

At Van der Valk, the health, safety and well-being of our guests and employees has the highest priority. In order to guarantee your health and safety, we would like to ask you to observe the following policy during your visit to our hotel:

  • Follow indicated hygiene measures
  • Payment can only be made by debit or credit card.

Restaurants

Buffet 't IJ
Opening hours: Mon-Fri 06:30-10:30 hrs, Sat-Sun 07:00-10:30 o'clock

Restaurant Amstelle
Opening Hours: open daily from 08:00-22:00 o'clock
Make your reservation here

Moqum Bar
Opening Hours: open Thursday till Saturday from 17:00-00:00 o'clock

Fitness & Wellness

Gym Adam
Opening hours: open daily from 06:00-00:00 o'clock. 
Hotel guests can use the fitness facilities for free.

Wellness De Tropen
Opening hours: open daily from 07:00-23:00 o'clock. 
Hotel guests can use the wellness for free.


 Frequently asked questions

Can Van der Valk be open as a hotel and restaurant?
Yes, according to government guidelines it is allowed to be open as a hotel. Food and beverage is closed for everyone. 

Is visiting a Van der Valk hotel safe?
Van der Valk takes your health and that of the employees very seriously. We have tightened measures within the hotel so that this can be guaranteed. All Van der Valk hotels are furnished according to the guidelines of the government. As a hotel, we do everything we can to keep risks to a minimum.

Is it possible to order room service?
Yes, for a subcharge of €10. 

Can I cancel or change my booking?
With a refundable rate you can cancel or change your trip for free up to 24 hours before your stay. In principle, you cannot cancel the trip in case of a non-refundable booking. For questions about this, please contact the hotel via reserveringen@amsterdam.valk.com or call +31 (0) 20 800 11 00.

Can I change my booking on the day of arrival if I have a cold or cough?
We ask you to contact the hotel via reserveringen@amsterdam.valk.com or +31 (0) 20 800 11 00.